Terms & Conditions

Effective Date: March 2026
Website: https://cleanpanionfiltration.com/

Welcome to Cleanpanion Filtration (“Cleanpanion,” “we,” “our,” or “us”). By accessing or using our website, products, or services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.

1. Use of Website

By using this website, you agree to:

Use the website for lawful purposes only
Not attempt to disrupt or interfere with website functionality
Not attempt unauthorized access to systems, data, or accounts
Not reproduce, copy, or distribute website content without prior written permission

Cleanpanion reserves the right to modify, suspend, or discontinue any part of the website at any time without notice.

2. Products & Services

Cleanpanion Filtration provides residential water filtration systems and related installation services. All product descriptions, specifications, availability, and pricing are subject to change without notice. While we strive to keep all information accurate and up to date, we do not guarantee that all product descriptions or website content will always be complete, current, or error-free.

Unless otherwise stated, our products are intended primarily for residential use.

3. Orders & Payments

By placing an order through our website or sales channels, you agree that:

All information you provide is accurate and complete
You are authorized to use the payment method submitted
You agree to pay all applicable taxes, fees, and charges

Cleanpanion reserves the right to refuse or cancel any order if fraud, pricing errors, or unauthorized transactions are suspected.

4. Installation Services

Where installation services are provided by Cleanpanion or its partners:

Installations will be performed in accordance with California plumbing regulations and applicable Sacramento codes
Customers must provide a safe, accessible, and suitable installation area
Additional charges may apply for non-standard or complex installations
Cleanpanion is not responsible for pre-existing plumbing issues discovered during installation

5. Product Performance

Our filtration systems are designed to reduce specific contaminants as outlined in product specifications. However, actual results may vary based on local water quality, source conditions, and system maintenance.

Cleanpanion does not guarantee the removal of all contaminants under all conditions.

6. Maintenance Responsibility

Customers are responsible for:

Replacing filters at recommended intervals
Maintaining the system in accordance with manufacturer guidelines
Monitoring system performance where applicable

Failure to properly maintain the system may affect product performance, service coverage, and warranty eligibility.

7. Intellectual Property

All content on this website, including text, images, graphics, logos, branding, and design elements, is the intellectual property of Cleanpanion Filtration and is protected under applicable United States copyright, trademark, and intellectual property laws.

Unauthorized use, reproduction, or distribution is strictly prohibited.

8. Third-Party Links

Our website may contain links to third-party websites for convenience or reference. Cleanpanion does not control and is not responsible for the content, policies, or practices of any third-party websites.

9. Limitation of Liability

To the fullest extent permitted by California law, Cleanpanion Filtration shall not be liable for:

Indirect, incidental, or consequential damages
Loss of profits, revenue, or business interruption
Damage caused by improper installation performed by third parties
Damage caused by misuse, neglect, or lack of maintenance

Our total liability for any claim arising out of or relating to a product or service shall not exceed the amount paid for the specific product or service involved. Nothing in these Terms limits any rights available under applicable California consumer protection laws.

10. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information in accordance with applicable California privacy laws.

11. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of the State of California. Any disputes arising from the use of this website or our services shall be resolved in the courts located in Sacramento County, California.

12. Changes to Terms

Cleanpanion reserves the right to update or modify these Terms & Conditions at any time. Any updates will be posted on this page together with the revised effective date. Continued use of the website after changes are posted constitutes acceptance of those changes.